Information You Send
Terms typed into a search form, such as a name, telephone number, or address, are sent to the third-party provider operating the results. Our servers do not retain a copy of those queries. A message sent to us contains the information included in that message and is used to reply.
Automatic Information
Routine hosting logs may contain an IP address, browser type, pages requested, and time information. We review those records in aggregate to operate and improve the reference. Cookies or comparable tools may support basic analytics or advertising measurement.
How Information Is Used
The limited data described above supports operation, troubleshooting, traffic measurement, and content maintenance. We do not sell visitor lists or create individual user profiles.
Other Services
Links lead to government portals, libraries, archives, and sponsored search tools. Their privacy terms govern information submitted after leaving Pittsfield Residents Directory, including information entered into a search partner’s form.
Service Providers and Disclosure
Hosting, analytics, and advertising providers may process automatic information on our behalf. We disclose information when required by valid legal process or as otherwise required by law.
Safeguards
The reference uses an encrypted connection, and logs are retained only for the operating purposes described here. There are no user accounts, passwords, or visitor profiles stored by Pittsfield Residents Directory.
Visitors Under 18
The service is intended for adults and is not directed to children. We do not knowingly collect personal information from a person under 18. Contact us if you believe a minor submitted information, and we will remove it.
Your Privacy Choices
Depending on where a visitor lives, applicable law may provide rights to request access, correction, or deletion of personal data held by a private service. Massachusetts public-records law, G.L. c.66 §10, governs requests to public custodians, not removal of a record from this private reference. Because our data is limited, a request usually involves reviewing the contact mailbox and relevant logs. Use the Contact page. Requests about an official record must go to the office that holds it.
Policy Changes
Material updates will appear on this page. Continued use after an update means the revised policy applies.